Effective Date: 29th Nov 2024

At Converge X Digital, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website, interact with us, or use our services. By engaging with Converge X Digital, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect personal information when you interact with us, such as:

• Name
• Email address
• Phone number
• Business name
• Payment details (for invoicing purposes)

b) Non-Personal Information

We may also collect non-personal information, including:

• IP address
• Browser type
• Device information
• Website usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services
• To communicate with you regarding inquiries, services, or updates
• To improve our website and user experience
• For billing and payment processing
• To send marketing materials or promotions (with your consent)
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (e.g., payment processors, email marketing tools).
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL encryption for data transmitted on our website
• Restricted access to personal information
• Regular monitoring of systems for vulnerabilities

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Correct inaccuracies in your personal data.
• Deletion: Request the deletion of your personal data.
• Opt-Out: Unsubscribe from marketing emails or opt out of data collection.

To exercise your rights, contact us at info@convergexdigital.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

• Understand how visitors use our site
• Deliver targeted advertisements
• Improve overall website performance

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Converge X Digital
Email: info@convergexdigital.com
Website: https://convergexdigital.com

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Converge X Digital.